Had a very minor billing issue, Optery Help Desk reached out immediately, then handled the problem for me very satisfactorily, and all this on Thanksgiving Day 2023! Also, the amount of SPAM emails and calls has dropped dramatically, and gets better every day. I am so relieved to not have to field these calls especially, since I work on the phone and they used to interrupt my work day. This service is worth it, and they do all the hard work for you!