The initial setup of the product was about as easy as it could be. Provide some information, and let the product do it's work. I can't speak on the quality of the end result quite yet as I've only just started using the system, but so far it seems to be working EXACTLY as advertised. [...] the online chat support was VERY quick to reply (within just a few minutes), answered my questions, and seemed to accept my feedback in a positive manner.Because of my experience now after only just 2 days, I've gone ahead and purchased an Ultimate subscription, and am certain I won't regret it!