Upgrading was a breeze with the Help from Amelia! Once you realize what you get with this service, you will regret not upgrading to their ULTIMATE plan for the beginning. I wish I had ordered this service sooner...WOW! Amazing what information Optery was able to find and remove from the web. I was shocked to see what Optery found. Will not be without this service ever again! Love their coupon codes too! Thank you Optery!!!