Granicus, LLC

Granicus provides a cloud-based platform for government agencies to manage their digital communications and engage with citizens. Formerly known as GovDelivery, the service is used by thousands of government organizations to send email newsletters, press releases, and other updates to subscribers who have opted in to receive them. The platform handles personal information such as names and email addresses, which are voluntarily provided by individuals to receive specific government communications. While the service is intended for official communications, the centralization of a large volume of citizen contact information in a third-party platform could pose a privacy risk in the event of a data breach, potentially exposing personal data to malicious actors. Such a breach could lead to targeted phishing campaigns, spam, or identity theft. To protect their information, individuals should be mindful of the data they share when subscribing to government communications and can manage or delete their subscription profiles at any time.