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Effective Date: April 16, 2026

Last updated: May 6, 2026

Introduction

This Cookie Policy explains how Optery, Inc. (“Optery,” “we,” “us,” or “our”) uses cookies and similar tracking technologies when you visit our websites (including optery.com and its subdomains), use our web or mobile application, or interact with our emails and online content. This policy applies to all Optery products and services that link to or incorporate it by reference.

For more information about how we handle your personal data generally, please see our Privacy Policy.

What Are Cookies and Similar Technologies?

Cookies are small text files placed on your device (computer, tablet, or mobile phone) by a website or application. They allow the site to recognize your device and store certain information about your preferences or past actions.

We use cookies alongside other similar technologies, including:

TechnologyDescription
CookiesSmall files stored on your device that enable features and functionality on our websites and application. Your browser may receive cookies from us directly (first-party) or from third parties whose services are integrated into our platform.
Pixels (Web Beacons)Tiny, transparent images embedded in web pages or emails that, when loaded, send a request to a server containing information about your device and interaction. We use pixels to understand how you engage with our content, emails, and advertisements.
Local StorageA mechanism that allows our website or application to store information locally on your device. Local storage can improve your Optery experience by enabling features, remembering preferences, and speeding up site performance.
SDKs and Similar IdentifiersOther tracking technologies, such as software development kits (SDKs) or mobile advertising identifiers, used for similar purposes as those described in this policy.

For the purposes of this policy, we refer to all of these technologies collectively as “cookies” unless otherwise specified.

Types of Cookies

By Duration:

  • Session Cookies are temporary. They exist only while your browser is open and are automatically deleted when you close it. We use session cookies for things like maintaining your login state as you navigate between pages.
  • Persistent Cookies remain on your device for a set period of time (which varies by cookie) or until you delete them. They help us recognize you as a returning user and remember your preferences across visits.

By Source:

  • First-Party Cookies are set directly by Optery (i.e., by the optery.com domain or its subdomains).
  • Third-Party Cookies are set by other organizations whose services are integrated into or used by our website and application, such as analytics providers, advertising platforms, or customer support tools.

How Does Optery Use Cookies?

We use cookies for the following purposes:

Authentication and Security: We use cookies to verify your identity when you log into your Optery account, keep your session active, and help protect your account from unauthorized access. These cookies support security features such as fraud detection and session management. Given the sensitivity of the personal data our platform handles, these are fundamental to our service. Optery supports multiple sign-in methods, including Google Sign-In, Apple Sign-In, passkeys, and single sign-on (SSO). When you use one of these methods, your browser may exchange cookies or tokens with the respective identity provider (e.g., Google or Apple) to complete authentication. Optery does not receive or store your password from these providers.

Essential Site Operations: Certain cookies are required for the basic functionality of our website and application, including navigating pages, accessing secure areas, filling out forms, and remembering your consent preferences (e.g., cookie banner choices).

Analytics and Performance: We use cookies to understand how visitors interact with our website and application, including which pages are visited most often, how users navigate through the site, and where errors occur. This data helps us improve the user experience and the effectiveness of our services. Analytics data is collected in aggregate or pseudonymized form where possible. Certain analytics cookies may store your IP address or device-level identifiers to attribute website visits to traffic sources.

Functionality and Personalization: We use cookies to remember your settings and preferences, such as language, time zone, display options, and previously viewed content, so you do not need to re-enter them each time you visit. We also host and embed video content on our website, which may involve the use of cookies or local storage to remember playback preferences and enable video functionality.

Advertising and Marketing: We may use cookies to deliver, measure, and improve the relevance of advertisements for Optery’s services on third-party platforms. These cookies help us understand which marketing channels and campaigns are effective, track conversions (e.g., sign-ups originating from an ad), and limit the number of times you see a particular advertisement.

Email Engagement: We use pixel tags and similar identifiers in our emails, powered by service providers like Customer.io or Hubspot, to determine whether an email was opened and whether links within the email were clicked. This helps us improve our communications and send relevant content.

What Cookies Do We Use?

The tables below list the specific cookies and similar technologies used across Optery’s websites and applications, organized by category. We review and update these tables periodically, but cookie names and providers may change over time.

Strictly Necessary Cookies 

These cookies are essential for the operation of our website and services. They cannot be disabled without affecting core functionality.

Cookie NameProvider1st or 3rd PartyDurationPurpose
a_idOptery, Inc.1stPersistentApplication authentication identifier
a_keyOptery, Inc.1stPersistentApplication authentication key
b2b_mfa_flowOptery, Inc.1stSessionManages multi-factor authentication flow for B2B users
_cioCustomer.io3rd365 daysCustomer.io user identification for messaging
_cioanonidCustomer.io3rd365 daysCustomer.io anonymous visitor identifier
_cioidCustomer.io3rd365 daysCustomer.io identified user tracking
cookies.jsOptery, Inc.1st365 daysDetermines whether to show the cookie consent modal
crisp-client/session/*Crisp, Inc.3rdSessionMaintains live chat session state
crisp-client/socket/*Crisp, Inc.3rdSessionMaintains live chat WebSocket connection
crisp-client/domain-detect/*Crisp, Inc.3rdSessionCrisp chat domain detection
delegate_token_availableOptery, Inc.1stSessionIndicates delegate authentication token availability
email_verify_tokenOptery, Inc.1st1 dayStores email verification token during registration
isBusinessOptery, Inc.1st365 daysIdentifies whether the user is on a business plan
ops_user_tokenOptery, Inc.1st30 daysOperations portal authentication token
optout_email_verify_tokenOptery, Inc.1st1 dayEmail verification token for opt-out request flow
secGpcGlobal Privacy Control3rdSessionRecords Global Privacy Control signal status
_stripe*Stripe Inc.3rd365 daysFacilitates secure payment processing; helps detect and prevent fraudulent transactions
user_organisationOptery, Inc.1st365 daysStores the user’s organization association
user_tokenOptery, Inc.1st30 daysUser authentication session token
g_stateGoogle LLC3rdSessionGoogle Sign-In authentication state
HandLtestDomainNameHandl UTM Grabber3rdSessionDomain detection test cookie
user_agentOptery, Inc.1st365 daysStores the user’s browser user-agent string
__cf_bmCloudflare3rd30 minutesCloudflare bot management; distinguishes humans from bots
_cfuvidCloudflare3rdSessionCloudflare rate-limiting identifier
_GRECAPTCHAGoogle LLC3rd180 daysGoogle reCAPTCHA anti-abuse verification
__Secure-*YouTube (Google)3rd6 monthsYouTube embedded content secure session cookies
VISITOR_PRIVACY_METADATAYouTube (Google)3rd6 monthsStores YouTube visitor privacy/consent metadata
test_cookieGoogle LLC (DoubleClick)3rdSessionDetermines whether the visitor’s browser supports cookies
X-SubsidiaryOptery, Inc.1st1 yearIdentifies the applicable Optery subsidiary/region
consent_analyticsOptery, Inc.1st1 dayStores user’s analytics cookie consent preference
consent_marketingOptery, Inc.1st1 dayStores user’s marketing cookie consent preference
_gtmeecOptery, Inc.1st1 dayGoogle Tag Manager enhanced e-commerce support
__TAG_ASSISTANTGoogle LLC3rdSessionGoogle Tag Assistant debugging tool
global_consent_revokedOptery, Inc.1st1 dayRecords whether the user has revoked all consent
AWSALBTGCORSAmazon Web Services3rd4 daysRoutes cross-domain requests to the correct backend server for session consistency
wp_ak_gppWordPress1st30 daysStores the visitor’s IAB Global Privacy Platform (GPP) consent string
wp_geoWordPress1st30 daysStores the visitor’s detected geographic region for privacy compliance routing

Analytics Cookies 

These cookies help us understand how visitors use our website and application so we can measure and improve performance.

Cookie NameProvider1st or 3rd PartyDurationPurpose
AMP_*Amplitude3rd365 daysAmplitude product analytics session tracking
_gaGoogle LLC3rd2 yearsGoogle Analytics: distinguishes unique users by assigning a randomly generated client identifier
ga*Google LLC3rd2 yearsGoogle Analytics: persists session state
_gcl_gbGoogle LLC3rd90 daysGoogle conversion linker for analytics attribution
_gidGoogle LLC3rd24 hoursGoogle Analytics: distinguishes unique users (short-lived)
utm_termOptery, Inc.1st365 daysStores UTM term parameter for attribution
first_utm_contentOptery, Inc.1st30 daysStores first-touch UTM content value
first_utm_termOptery, Inc.1st30 daysStores first-touch UTM term value
first_traffic_sourceHandl UTM Grabber3rd30 daysRecords first traffic source for attribution
handlIDHandl UTM Grabber3rd30 daysHandl UTM Grabber unique visitor identifier
handl_landing_pageHandl UTM Grabber3rd30 daysStores the visitor’s landing page URL
handl_landing_page_baseHandl UTM Grabber3rd30 daysStores the base landing page URL (without parameters)
handl_original_refHandl UTM Grabber3rd30 daysStores the original referrer URL
handl_refHandl UTM Grabber3rd30 daysStores the current referrer URL
handl_ref_domainHandl UTM Grabber3rd30 daysStores the referrer domain
handl_urlHandl UTM Grabber3rd30 daysStores the full visited URL
handl_url_baseHandl UTM Grabber3rd30 daysStores the base visited URL
handl_ipHandl UTM Grabber3rd30 daysStores the visitor’s IP address
organic_sourceHandl UTM Grabber3rd30 daysIdentifies organic traffic source
organic_source_strHandl UTM Grabber3rd30 daysStores organic source string detail
traffic_sourceHandl UTM Grabber3rd30 daysIdentifies the traffic source type
FPAUOptery, Inc.1st3 monthsFirst-party analytics user identifier
FPIDOptery, Inc.1st1 yearFirst-party persistent identifier for analytics
ph_phc_*_posthogPostHog3rd1 yearPostHog product analytics session and user tracking
SMMicrosoft (Clarity)3rdSessionMeasures website usage for internal analytics
ajs_anonymous_idSegment3rd1 yearSegment anonymous visitor identifier for analytics
ajs_user_idSegment3rd1 yearSegment authenticated user identifier for analytics

Functional Cookies 

These cookies enable enhanced functionality and personalization, such as remembering your settings.

Cookie NameProvider1st or 3rd PartyDurationPurpose
themeOptery, Inc.1st365 daysRemembers user’s display theme preference (e.g., dark/light mode)
googtransGoogle LLC3rdSessionStores Google Translate language preference
gspkPartnerStack3rd365 daysPartnerStack partner referral key
gsxidPartnerStack3rd365 daysPartnerStack session/referral identifier
ps_partner_keyPartnerStack3rd90 daysPartnerStack partner attribution key
ps_xidPartnerStack3rdSessionPartnerStack session identifier for referral tracking

Marketing / Advertising Cookies 

These cookies are used to deliver relevant advertisements and measure their effectiveness. This category includes cookies placed by social media platforms (such as YouTube, Meta, LinkedIn, and Reddit) when their content is embedded on our website or when we use their advertising services.

Cookie NameProvider1st or 3rd PartyDurationPurpose
_gcl_agGoogle LLC3rd90 daysGoogle Ads conversion attribution
_gcl_auGoogle LLC3rd90 daysGoogle AdSense: experimenting with advertisement efficiency
_gcl_awGoogle LLC3rd90 daysStores ad click information for conversion attribution outside the landing page
_gcl_gsGoogle LLC3rd90 daysGoogle Ads conversion attribution (server-side)
first_utm_campaignGoogle LLC3rd365 daysStores first-touch UTM campaign value
first_utm_mediumGoogle LLC3rd365 daysStores first-touch UTM medium value
first_utm_sourceGoogle LLC3rd365 daysStores first-touch UTM source value
FPLCGoogle LLC3rd1 dayFirst-party linker cookie for cross-domain measurement
gclidGoogle LLC3rd90 daysGoogle Click Identifier for ad conversion tracking
_clckMicrosoft (Clarity)3rd1 yearMicrosoft Clarity persistent user identifier
CLIDMicrosoft (Clarity)3rd1 yearMicrosoft Clarity user identifier
_clskMicrosoft (Clarity)3rdSessionMicrosoft Clarity session identifier
NIDGoogle LLC3rd6 monthsUsed by Google Advertising Services to show ads for signed-out users
ar_debugGoogle LLC3rd3 monthsGoogle Attribution Reporting API debug cookie
gbraidGoogle LLC3rd30 daysGoogle Ads app-to-web attribution on iOS
IDEGoogle LLC (DoubleClick)3rd30 daysCarries information about end-user website usage and prior ad exposure
YSCYouTube (Google)3rdSessionYouTube: aggregates user data through embedded videos for targeted advertising
VISITOR_INFO1_LIVEYouTube (Google)3rd6 monthsYouTube: tracks preferences for embedded video content
li_adsIdLinkedIn3rd30 daysLinkedIn advertising identifier
li_fat_idLinkedIn3rd30 daysLinkedIn first-party ad tracking identifier
_rdt_cidReddit3rd90 daysReddit conversion tracking identifier
_rdt_emReddit3rd90 daysReddit enhanced match for conversion attribution
_rdt_uuidReddit3rd90 daysReddit unique user identifier for ad targeting
rdt_cidReddit3rd90 daysReddit conversion ID (variant)
_rdt_pnReddit3rdSessionReddit page name tracking
loidReddit3rd2 yearsReddit logged-out user identifier
fbclidMeta3rd3 monthsFacebook Click Identifier for ad attribution
_fbpMeta3rd3 monthsFacebook pixel: delivers advertisements and real-time bidding
msclkidMicrosoft (Bing Ads)3rd90 daysMicrosoft Ads click identifier for conversion tracking
MUID*Microsoft3rd1 yearMicrosoft unique user ID; enables tracking by synchronizing the ID across Microsoft domains
_uetsidMicrosoft (Bing Ads)3rd1 dayMicrosoft Bing UET tag session identifier
_uetvidMicrosoft (Bing Ads)3rd90 daysMicrosoft Bing Ads: tracks users who previously visited the website
ANONCHKMicrosoft3rdSessionCarries information about end-user website usage and prior ad exposure
sp_landingSpotify3rd1 daySpotify ad landing page tracking
sp_tSpotify3rd1 yearSpotify ad engagement tracking
dd_anonymous_idSegment3rdSessionDreamdata/Segment anonymous visitor identifier for B2B attribution
dd_user_idDreamdata3rdSessionDreamdata identified user tracking for B2B attribution
utm_campaignGoogle LLC3rd365 daysStores UTM campaign parameter for attribution
utm_contentGoogle LLC3rd365 daysStores UTM content parameter for attribution
utm_mediumGoogle LLC3rd365 daysStores UTM medium parameter for attribution
utm_sourceGoogle LLC3rd365 daysStores UTM source parameter for attribution
wbraidOptery, Inc.1stSessionGoogle Ads web-to-app attribution parameter
A3Yahoo3rd1 yearYahoo cross-site tracking for audience profiling and ad delivery optimization
FPGSIDGoogle LLC3rd1 yearGoogle first-party session identifier for marketing attribution
_gcl_dcGoogle LLC3rd1 yearGoogle DoubleClick conversion attribution
MRMicrosoft (Bing Ads)3rd7 daysMicrosoft advertising cookie for cross-site measurement
SRM_BMicrosoft (Bing Ads)3rd1 yearMicrosoft persistent identifier for cross-device remarketing and ad targeting
wp_ak_kywrd_abWordPress1st30 daysAssigns visitor to keyword-based A/B test group for ad targeting
wp_ak_obWordPress1st30 daysTracks outbound ad clicks for campaign performance reporting
wp_ak_v_vWordPress1st30 daysMeasures ad viewability metrics for display advertising
wp_ak_wabWordPress1st1 yearAssigns visitor to persistent A/B test group for ad creative testing
axartAppLovin Corporation3rd1 yearIt is used to identify users who have previously visited our site in order to serve them relevant ads on other platforms.
axeidAppLovin Corporation3rd1 yearIt is used to assign a unique identifier to your browser session for the purpose of deduplicating ad conversion events and improving the accuracy of ad performance reporting.
axiddAppLovin Corporation3rd1 yearIt is used to assign a unique identifier to your browser for ad targeting and performance measurement purposes.
ax_visitorAppLovin Corporation3rd1 yearIt records your first and most recent visit timestamps to our site, used to build audience profiles for ad targeting and performance optimization.
axwrtAppLovin Corporation3rd1 yearIt assigns a unique identifier to your browser to recognize you across visits and support ad targeting and conversion tracking.

Your Choices

You have several options for controlling or limiting how cookies are used.

Your Privacy Choices / Cookie Consent Preferences You can exercise your right to opt-out of sale/sharing of your personal information by clicking on the “Your Privacy Choices” link in our website footer. To update other cookie preferences, click the “Cookie Preferences” link in the footer of our website. Where required by applicable law (e.g., for visitors in the EU/UK), non-essential cookies will not be placed until you affirmatively opt in.

Global Privacy Control (GPC) Our website recognizes and respects the Global Privacy Control signal. If your browser sends a GPC signal, we will treat it as a valid opt-out request for the sale or sharing of personal information and for targeted advertising, where applicable under law.

Do Not Track (DNT) There is currently no universally accepted standard for how websites should respond to DNT signals. Optery does not respond to DNT signals from browsers at this time.

Browser Settings Most web browsers allow you to control cookies through their settings. You can typically set your browser to block all cookies, block only third-party cookies, or delete cookies when you close the browser. The following links provide instructions for the most common browsers:

Please note that blocking or deleting cookies may impair certain features of our website and application, including the ability to log into your account.

Opting Out of Interest-Based Advertising We use advertising cookies from Google, Meta, Microsoft, LinkedIn, Reddit, and Spotify. You can opt out of interest-based advertising through the following industry programs:

Opting out through these programs does not mean you will stop seeing advertisements entirely. You will still see ads, but they will no longer be tailored to your inferred interests.

Google Analytics Opt-Out We use Google Analytics to measure website performance. You can opt out by installing the Google Analytics Opt-out Browser Add-on (available for Google Chrome, Mozilla Firefox, Apple Safari and Microsoft Edge). We also use Microsoft Clarity, Amplitude, and PostHog for product and website analytics.

Yahoo Advertising Opt-Out We use Yahoo advertising cookies for cross-site ad attribution. You can opt out through the Yahoo Privacy Dashboard.

Mobile Device Controls On mobile devices, your operating system may provide settings to limit ad tracking, such as “Turn Off Personalized Ads” on iOS or “Opt out of Ads Personalization” on Android. Consult your device manufacturer’s documentation for more details.

Third Parties

The third-party service providers whose cookies may appear on our websites and applications include:

Third PartyPurposePrivacy Policy
Google LLC (Analytics, Ads, DoubleClick, YouTube, reCAPTCHA)Analytics, Advertising, SecurityGoogle Privacy Policy
Microsoft Corporation (Clarity, Bing Ads)Analytics, AdvertisingMicrosoft Privacy Statement
AmplitudeProduct AnalyticsAmplitude Privacy Policy
PostHogProduct AnalyticsPostHog Privacy Policy
Meta (Facebook)AdvertisingMeta Privacy Policy
LinkedInAdvertisingLinkedIn Privacy Policy
RedditAdvertisingReddit Privacy Policy
SpotifyAdvertisingSpotify Privacy Policy
DreamdataB2B Analytics / AttributionDreamdata Privacy Policy
SegmentMarketing AttributionSegment Privacy Policy
HandL Digital LLC (Handl UTM Grabber)Analytics / UTM AttributionHandl UTM Privacy Policy
PartnerStackReferral / Partner AttributionPartnerStack Privacy Policy
Stripe Inc.Payment ProcessingStripe Privacy Policy
CloudflareSecurity / CDNCloudflare Privacy Policy
Crisp, Inc.Customer Support ChatCrisp Privacy Policy
Peaberry Software Inc. d/b/a Customer.ioMessaging / EmailCustomer.io Privacy Policy
HubSpotForms / Meeting SchedulingHubSpot Privacy Policy
Paddle (ProfitWell)Subscription AnalyticsPaddle Privacy Policy
YahooAdvertisingYahoo Privacy Policy
WistiaVideo Hosting / PersonalizationWistia Privacy Policy
Apple Inc.AuthenticationApple Privacy Policy
Amazon Web ServicesInfrastructure / CDNAWS Privacy Notice
SentryError MonitoringSentry Privacy Policy

Note: Optery does not control the cookies set by these third parties. Please refer to their respective privacy policies for information about their data practices and your opt-out options.

How Long Are Cookies Retained?

Cookie retention periods vary depending on the type and purpose of the cookie. Session cookies expire when you close your browser. Persistent cookies have specific expiration dates, which are listed in the cookie tables above. We review cookie retention periods periodically and only retain cookies for as long as necessary for their stated purpose.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, the cookies we use, or applicable law. When we make material changes, we will update the “Last Updated” date at the top of this page and, where required by law, provide additional notice (such as a banner on our website or a notification in our application).

We encourage you to review this policy periodically. Your continued use of our website and services after changes are posted constitutes your acknowledgment of those changes.

Contact Us

If you have questions about this Cookie Policy or our use of cookies, contact us at:

Optery, Inc.
2261 Market Street
STE 86983
San Francisco, CA 94114
Email: support@optery.com


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